InsightIQ Terms of Service: Your Agreement with InsightIQ

This website is operated by insightIQ. Throughout the service, the terms “we”, “us” and “our” refer to InsightIQ. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or signing into our service or accessing and using our platform, together to be referred as “service/s” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Overview:

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current service shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Definitions

For the purposes of these Terms of Service, unless the context otherwise requires:

“Services” means the products, platform, APIs, applications, tools, features, data, analytics and related services made available by InsightIQ to the Customer from time to time.

“Customer” or “User” means the individual or entity accessing or using the Services and, where applicable, the entity identified in an applicable order form or commercial agreement.

“Customer Data” means any data, information, content or materials submitted, uploaded, transmitted or otherwise made available by or on behalf of the Customer to InsightIQ in connection with the Services, excluding InsightIQ Technology and data obtained from publicly available or third-party sources.

“InsightIQ Technology” means the Services and all software, APIs, application programming interfaces, technology, algorithms, models, databases, documentation, designs, interfaces, features, functionality, improvements, modifications, enhancements, developments and derivative works thereof, together with all intellectual property rights therein.

“Third-Party Platforms” means third-party websites, social media platforms, APIs, applications, data sources, infrastructure providers and other third-party services on which or through which the Services may depend.

“API Credentials” means any authentication credentials, API keys, access tokens, passwords or other credentials issued or required to access the Services through an API or other authenticated interface.

“Applicable Law” means all laws, regulations, rules, governmental orders and legally binding requirements applicable to a Party in connection with these Terms or the Services.

Website Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this service.

Our platform is served to produce to search for accounts on social networks that are publicly available. You may not use our application or website for any illegal or unauthorised purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

We provide you with a limited, non-exclusive, non-transferable, personal and non-assignable permission to use the platform. You warrant that you will not attempt or assist others to attempt or actually reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the software. You agree to comply with all applicable laws and regulations in your use of and access to the platform and its services.

InsightIQ and/or its licensors retain all right, title and interest in and to the Services and the InsightIQ platform, including all software, APIs, application programming interfaces, technology, algorithms, models, databases, documentation, designs, interfaces, features, functionality, improvements, modifications, enhancements, developments and derivative works thereof, and all intellectual property rights therein (collectively, the “InsightIQ Technology”). Except for the limited rights expressly granted to you under these Terms, no right, title or interest in or to the InsightIQ Technology is transferred or granted to you.

You acknowledge that the Services and InsightIQ Technology contain proprietary and confidential information of InsightIQ and/or its licensors and agree not to copy, modify, reproduce, distribute, sell, lease, license, reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, underlying ideas, algorithms or technology of the InsightIQ Technology, except to the extent expressly permitted under applicable law.

Where access to the Services is provided through an API or other access credentials, you shall be responsible for maintaining the confidentiality and security of such credentials and shall promptly notify insightIQ of any actual or suspected unauthorised use or disclosure of such credentials. You shall not share, transfer, or permit unauthorised access to your API credentials.

You consider it reasonable and agree that you will responsibly use, transfer and process of the personal data transferred to you from our platform and its services. From the moment the data is transferred to you, insightIQ cannot reasonably assume what your true purpose is. Therefore, we expressly declare that we will assume no liability for any of your contravention or non-compliance with the usage of these Terms or the Terms of Service of any third party social media platform, for any violation of any applicable data protection legislation. You would also be required take responsibility to notify the data subjects that you ordered the processing of their personal data for the relevant purpose.

insightIQ may impose reasonable usage limits, rate limits, quotas, or other restrictions on access to the Services or APIs, including to maintain the security, stability, and availability of the Services. insightIQ may suspend or restrict access where such limits are materially exceeded or where continued access presents a security or operational risk.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Business Continuity and Disaster Recovery

InsightIQ maintains commercially reasonable business continuity and disaster recovery plans and procedures designed to support the continued operation and availability of the Services and the protection and recovery of customer data during reasonably foreseeable business disruptions and emergency events.

InsightIQ will maintain reasonable backup procedures for customer data and periodically test and review its disaster recovery and business continuity arrangements, as appropriate, to assess their effectiveness and identify areas for improvement.

Notwithstanding the foregoing, nothing in this Clause shall be construed as a guarantee of continuous, uninterrupted or error-free availability of the Services, and the availability of the Services may be affected by circumstances beyond InsightIQ’s reasonable control, including failures, outages, modifications or discontinuation of third-party platforms, APIs, infrastructure, data sources or services.

Accuracy, Completeness and Timeliness of information

We are not responsible if information made available on this platform is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service

Details about the service and products we offer are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

For the avoidance of doubt, certain Services may depend upon third-party platforms, APIs, data sources, or services. insightIQ shall not be responsible for any unavailability, degradation, modification, suspension, restriction, or discontinuation of any such third-party platform, API, data source, or service to the extent such matter is outside insightIQ’s reasonable control.

Optional Tools

Some of our service offerings are powered by third party tools. These are provided to amplify our offering. These third party tools are tools over which we neither monitor nor have any control nor input. These third parties have their own Terms of Services that apply. We would request you to refer to such third party Terms of Service.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of the data and/or output obtained from such service.

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products and services available via our service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Handling Of Generated content

You agree that we may access, collect, process, analyse, reproduce, and use publicly available content made available through the Services for the purposes of providing, maintaining, improving, developing, and analysing our Services, subject to applicable law and the terms applicable to the relevant third-party platform. We are and shall be under no obligation (1) to maintain any content in confidence; and/or (2) to pay compensation for any content. It is also clarified here that the content that we may be provided access to or have access to, will only be content that is available and viewable publicly. Unless specifically authorised by you, we will not have and do not desire to have access to content that is not publicly available.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your service requirements will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that the requests will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. We take no responsibility and assume no liability for any content generated by any third-party.

Personal Information Rights

Your submission of personal information through our forms or our service is governed by our Privacy Policy. To view our Privacy Policy, please go to:

We value your privacy and are committed to protecting your personal data in accordance with applicable data protection laws. By using our services, you acknowledge and agree to the terms set forth in this clause.

1. User Rights:

As a user, you have the rights provided to you under the applicable data protection laws. This includes but is not limited to the right to request access, rectification, erasure, data portability, and restriction of processing concerning your personal data held by us.

2. Data Requests:

You may request the updation, correction, retrieval, porting, or deletion of your personal data by contacting our Data Protection Officer at the contact provided below. We will endeavour to respond to your request within the timeframes mandated by the applicable data protection laws and will communicate to you if additional time would be required.

3. Data Deletion Exceptions:

Please be aware that there are instances where we might not be able to entertain your data deletion requests due to legal obligations or legitimate business interests. Data deletion requests may not be granted in the following cases:

Provision of Services: If your personal data is essential for the provision of services, we may not be able to delete it until the services are completed or terminated.
Completion of Transaction: If your personal data is required to complete an ongoing transaction or order, we may retain the data until the transaction is fulfilled.
Payment Requests: If there are any pending payments or unresolved issues related to your account, we may retain your data until these matters are resolved.
Security and Fraud Prevention: We may retain your data if it is necessary to protect against malicious, deceptive, fraudulent, or illegal activity.
Compliance with Legal Obligations: We may be required to retain certain personal data to comply with legal obligations or regulatory requirements.
Scientific Research: Your data may be retained if it is used for public or peer-reviewed scientific, historical, or statistical research in the public interest, provided it adheres to all other applicable ethics and privacy laws.
Impact on Research Achievement: We may not delete certain data if its deletion is likely to render impossible or seriously impair the achievement of ongoing or future research initiatives.

4. Data Security:

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. We encourage you to take appropriate measures to protect your personal data, such as using strong passwords and keeping your login credentials confidential.

Errors, Inaccuracies and omissions

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to features, our application, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). Additionally, the information obtained by our services contains data obtained from publicly available sources, which might carry errors, inaccuracies or omissions.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, application information, except as required by law.

Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

Disclaimer of warranties; Limitation of liability

We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free. The Services are provided on an “as is” and “as available” basis, except as expressly stated in these Terms.

To the maximum extent permitted by applicable law, neither Party shall be liable to the other Party for any indirect, incidental, special, exemplary, punitive or consequential damages, or for any loss of profits, revenue, savings, business opportunity, goodwill or anticipated savings, arising out of or in connection with these Terms or the Services, whether arising in contract, tort (including negligence), strict liability or otherwise, even if such Party has been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained in these Terms, the aggregate liability of InsightIQ arising out of or in connection with these Terms or the Services, whether in contract, tort (including negligence) or otherwise, shall not exceed the total fees paid or payable by you to InsightIQ for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

The foregoing exclusions and limitations shall not apply to the extent that liability cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend and hold harmless InsightIQ and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Notwithstanding the foregoing, insightIQ may temporarily suspend access to the Services, in whole or in part, where reasonably necessary to prevent or address a security threat, unauthorised access, material breach of these Terms, or use of the Services that may adversely affect the Services or other users. Where reasonably practicable, insightIQ shall provide notice of such suspension and shall restore access promptly once the relevant issue has been resolved.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms and any dispute, claim or controversy arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

Subject to any mandatory dispute resolution mechanism expressly agreed between the Parties, the state and federal courts located in California shall have exclusive jurisdiction over any dispute, claim or proceeding arising out of or relating to these Terms or the Services, and each Party irrevocably submits to the jurisdiction of such courts.

Force Majeure

Neither Party shall be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from circumstances beyond its reasonable control, including acts of God, natural disasters, flood, fire, epidemic or pandemic, war, terrorism, civil unrest, governmental action, embargoes, labour disputes, strikes, failures of telecommunications or internet infrastructure, power failures, cyberattacks or widespread security incidents, or failures, outages, restrictions, modifications or discontinuation of third-party platforms, APIs, data sources, hosting providers, cloud infrastructure or other third-party services (each, a “Force Majeure Event”).

The affected Party shall use commercially reasonable efforts to mitigate the effects of the Force Majeure Event and resume performance as soon as reasonably practicable. A Force Majeure Event shall not excuse any obligation to make payments that became due prior to the occurrence of the relevant Force Majeure Event.

Assignment and Change of Control

Neither Party may assign or transfer these Terms, in whole or in part, without the prior written consent of the other Party, except that either Party may assign these Terms without such consent to an Affiliate or in connection with a merger, acquisition, corporate reorganisation, change of control, or sale of all or substantially all of its assets or business to which these Terms relate, provided that the assignee assumes all obligations of the assigning Party under these Terms.

Any purported assignment in violation of this Clause shall be void to the extent permitted by applicable law.

For the avoidance of doubt, InsightIQ may assign or transfer these Terms to an Affiliate or successor entity in connection with any merger, reorganisation, acquisition, financing, change of control or sale or transfer of all or substantially all of the business or assets relating to the Services.

Confidentiality

Each Party shall keep confidential and shall not disclose to any third party any non-public, confidential or proprietary information received from the other Party in connection with these Terms or the Services (“Confidential Information”), except to its employees, professional advisers, contractors or service providers who have a need to know such information and are bound by confidentiality obligations.

Confidential Information shall not include information that is or becomes publicly available without breach of these Terms, was lawfully known to the receiving Party prior to disclosure, is independently developed without use of the Confidential Information, or is lawfully obtained from a third party without restriction.

Each Party shall use the other Party’s Confidential Information solely for purposes of performing or receiving the Services and shall protect it using reasonable measures. These obligations shall survive termination of these Terms for three (3) years, and with respect to trade secrets, for so long as they remain protected as trade secrets under Applicable Law.

Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Notices

Any notice required or permitted under these Terms shall be in writing and may be delivered by email to support@insightiq.ai.

Each Party shall promptly notify the other Party of any change to its designated contact details. An email notice shall be deemed received upon confirmation of delivery or, where no delivery failure notification is received, on the next business day following transmission.

Survival

Any provision of these Terms which by its nature is intended to survive termination or expiry shall survive such termination or expiry, including provisions relating to intellectual property rights, confidentiality, data protection, payment obligations, indemnification, disclaimers, limitation of liability, governing law, dispute resolution and any accrued rights or obligations of the Parties.

Contact information

Questions about the Terms of Service should be sent to us at support@insightiq.ai